Robert Half Help Desk Analyst II in Phoenix, Arizona
Robert Half Talent Solutions is looking for a Help Desk Analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.
What you get to do every single day
Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Identify recurring technical issues and propose solutions to address the root of the problems
What you bring to the role
Experience installing and configuring Windows OS, networked and local printers, and business applications
Windows 7/10 administration and bug fixing in an Active Directory environment
Excellent problem solving skills in Microsoft Office applications
Basic TCP/IP networking concepts
Audio/Visual setup and support
Experience with IT support ticketing systems
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.