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Robert Half Help Desk Analyst in Phoenix, Arizona

Description We are in search of a diligent Help Desk Analyst to join us in Phoenix, Arizona. This job function involves the management of a badging system, asset management, mobile management, and the utilization of excel for 20-25 hours per week, all in a project-based role.

Responsibilities:

• Manage and maintain a badging system for an extensive number of employees

• Oversee asset management to ensure all resources are accounted for and utilized effectively

• Handle mobile management, ensuring all mobile devices are managed and maintained properly

• Utilize Microsoft Excel for various tasks and projects

• Provide deskside support to employees, helping to resolve any IT related issues

• Work with Active Directory to manage user accounts and access permissions

• Handle computer hardware and configuration management tasks

• Assist with the management and maintenance of EO/IR systems

• Utilize Lotus Notes and Citrix Technologies in daily operations

• Provide database support and management, ensuring data integrity and security. Requirements • Proficiency in Citrix Technologies is essential for this role

• Must have a solid understanding of Database management and operations

• Familiarity with EO/IR systems is required

• Experience with Lotus Notes is a significant advantage

• Proficiency in Microsoft office tools is necessary

• Knowledge of Active Directory management and operations is essential

• Must have a strong understanding of Computer Hardware

• Experience in Configuration Management is required

• Deskside Support skills are necessary for this role

• Must be familiar with Desktop Hardware components and their functions Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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