Robert Half International Customer Relations Manager in Pine Brook, New Jersey
Our client has a great opportunity for a Customer Relations Manager to join their growing team. Responsibilities of the Customer Experience Manager include but are not limited to:
• Update and maintain customer account information
• Enter new orders and follow up with customers to ensure world class customer care
• Resolve product or service problems by understanding the customer's issue, determining the cause of the issue, clarifying the best solution to solve the problem and expediting a correction or adjustment
• Maintain financial accounts by processing customer adjustments as needed
• Review customer account balances and create order invoices
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team efforts by accomplishing related results as needed
Candidates applying to this position are required to have previous experience managing customer accounts. Experience in the lighting industry is highly preferred. Similar Industry is required.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.