Robert Half International Customer Service Representative in Pine Brook, New Jersey
Description Opening Available for Customer Service Representative!
Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is permanent, and located in West Caldwell, New Jersey.
What you get to do every day
May support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Manage incoming telephone calls Requirements - Excellent problem-solving skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Order entry experience
Command of Customer Support
Deep understanding of customer service
Data entry experience desired
Experience performing extensive research to resolve complex customer inquiries
Customer service and office administrative skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Positive attitude and an engaging businesslike approach
Excellent oral and written communication skills
Strong Microsoft Office skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.