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Robert Half Customer Service Representative in PIPERSVILLE, Pennsylvania

Description A manufacturing company in Pipersville, PA is seeking a customer service representative on a temporary basis. The customer service representative will be responsible to handle inbound phone calls. Must have at least 2+ years experience in a call center environment. Must be high energy and have a desire to succeed. The call center is extremely busy so the ability to multitask is imperative. This position is a hybrid, 2 days on site, 3 days working remotely. The hours for this position are 10:30am-8:30pm. This position requires strong software and data entry skills. Intermediate level Excel skills are required, and being able to manage tasks in Outlook is also required. This position will begin immediately. If you would like to be considered for this opportunity please call Robert Half at 215-244-1551, or email your resume to Gianna.Tino@RobertHalf com. Thank you! Requirements - 1+ years of past relevant experience

  • Excellent customer service and office administrative skills

  • Microsoft Excel experience

  • Comprehensive knowledge of customer service

  • Experience performing extensive research to resolve complex customer inquiries

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Strong proficiency in Excel and other Microsoft Program skills

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Positive attitude and an engaging businesslike approach

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Proficient with diversified computer software and systems

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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