Robert Half Clinical Service Representative II in Piscataway, New Jersey
If you're looking for work in a dynamic, rapidly changing call center in the Education - University field, this Customer Service Representative opportunity via Robert Half might be for you! You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships.
Contribute accurate, friendly customer service in a timely fashion
Receive and send written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to simplify complex problems and build solutions
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Excellent written, verbal and social communication skills
Experience with Microsoft Office required
Call center experience
Call Center Customer Service experience
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.