Robert Half International Customer Experience Specialist in PITTSBURGH, Pennsylvania
OfficeTeam is seeking a temporary candidate to assist our client, a local nonprofit in the downtown Pittsburgh area. We need someone with excellent communication and customer service skills to help with a 3-6 month long project for COVID relief funding. In this position you will be responsible for assisting people who are seeking funding, as well as reaching out to references, filling out paperwork, and accurately entering data related to each case into the case management software. This role will operate on a daylight schedule, Monday through Friday.
Comfortable communicating through phone, email, and mail
Strong data entry skills and attention to detail
Positive, friendly, and understanding attitude while dealing with clients in sensitive situations
At least 2+ years of customer service preferred
Comfort with Microsoft Office programs
Comfortable learning new software while on the job
Ability to work one day in the office downtown and also work from home when needed
Comfortable going into the office for training and computer set up
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: PITTSBURGH, PA
Date Posted: February 23, 2021
Employment Type: Temporary
Job Reference: 03730-0011715133
Staffing Area: Office u0026 Administrative