Robert Half Customer Service Representative in PLAINFIELD, Illinois
Customer Service Representative Opportunities!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This could be the Plainfield, Illinois Customer Service Representative position you're looking for, if you're available for a long-term contract / contract / temporary engagement.
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
Receive and place telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Inbound Call Center experience desired
Answering Inbound Calls experience
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to use multiple computer systems, applications, and utilize search tools to find information
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Positive attitude and an engaging businesslike approach
Strong customer service and office administrative skills
Excellent verbal, written, and social skills
Ability to recognize, evaluate, and resolve problems effectively
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Proficiency with Microsoft Office applications
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.