Robert Half Corporation Jobs

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Robert Half Account Manager / CSR in Plainville, Connecticut

Description

Account Manager / Customer Service Representative

Direct-Hire / Permanent position

Robert Half contact: Drew.Schroll@RobertHalf com.

Robert Half has partnered with a great manufacturing company who is hiring for a Customer Service Representative. They are a large well known international organization making an impact globally in multiple sectors. This is a full time opportunity with the ability to work from home on a HYBRID basis once fully trained and up and runnning. Reporting to the Customer Service Manager, you will be working on a team and responsible for responding to customer requests, and acting as a liaison between internal departments(sales, finance, production, etc.)

Overview of responsibilities include:

  • Account Management for 25-30 key accounts.

  • Enter complex orders from customers

  • Respond to inquiries for inventory status, expediting requests, and pricing.

  • Maintain customer accounts in ERP software

  • Act as a liaison with internal departments to provide service to meet customer needs.

  • This position involves minimal incoming calls, communication is mainly via email and customer portals

The ideal candidate will have 2+ years of customer service experience in fast-pace environments (manufacturing industry is preferred). ERP and/or CRM experience, and critical thinking skills.

You'll have the ability to work from home 1-2 days per week on a Hybrid basis. Salary ranges from $50,000-$55,000 with top notch benefits, growth potential, and great team culture.

For immediate consideration, please email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.

Requirements

Desired Experience:

  • 2+ years of customer service experience in fast-pace environments (manufacturing industry is preferred)

  • ERP and/or CRM experience

  • The ideal candidate will be highly-skilled with exceptional analytical, quantitative and social skills

  • Associate's degree in Business Administration or related field preferred

For immediate consideration, please email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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