Robert Half Customer Service Representative in Plaistow, New Hampshire
Description We're Seeking a Customer Service Representative!
Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Plaistow, New Hampshire region and is a long-term contract / temporary to hire employment opportunity.
Field and send out send written business correspondence
Manage incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Strong communication and interpersonal skills (verbal, written, and listening)
Basic knowledge in computer software programs and office equipment
Ability to recognize, evaluate, and resolve problems effectively
Strong customer service and office administrative skills
Proficiency with Microsoft Office applications
Proven knowledge of contracts
Microsoft Excel experience required
Deep understanding of Microsoft Word
Foundational knowledge in scheduling
Contracts experience highly desired
General familiarity with Written Communication
Well-founded grasp of data entry
Customer service experience
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to interact effectively with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.