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Robert Half International Customer Service Representative 3 in Plano, Texas

Description Join Our Team as a Customer Service Representative!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary engagement, and can work in Plano, Texas, this could be the Customer Service Representative position for you!

What you get to do every day

  • Organize and route incoming telephone calls

  • Give exceptional customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent verbal, written, and social communication skills

  • Experience with Microsoft Office required

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • navigating basic office equipment and protocols experience desired

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to simplify complex problems and build solutions

  • Strong customer service and office administrative skills

  • Strong computer skills including customer database systems

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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