Job Information
Robert Half Sales Support in Plano, Texas
Description We are offering a contract to hire employment opportunity for a Sales Support role within our team. This role is based in Plano, Texas, and operates within a dynamic and fast-paced work environment. The primary function of this role is to provide support to the sales team, manage the sales process, and maintain customer relationships.
Responsibilities:
• Provide support to the sales team by managing the sales process from lead generation to closure.
• Handle inbound sales phone calls, web leads, and webchat for lead generation.
• Collaborate with the Customer Experience and Marketing teams on lead generation and sales strategies.
• Utilize CRM system effectively to track and monitor personal and lead activity, dashboards, and reports.
• Prepare and present appropriate sales proposals to potential and existing customers.
• Act as a product expert by providing up-to-date product information to customers.
• Achieve personal and team sales goals on a monthly, quarterly, and annual basis.
• Respond timely and accurately to all sales leads and ensure proper follow-up.
• Plan daily sales activities including phone, email, and chat communication with customers.
• Monitor customer accounts and take necessary action when needed. Requirements • Proven experience in a sales support role or similar.
• Proficiency in Customer Relationship Management (CRM) software.
• Strong ability to handle and effectively respond to inbound calls.
• Excellent communication skills, both verbal and written.
• Demonstrable experience in inside sales.
• Ability to work collaboratively within a team and independently.
• Strong problem-solving skills and ability to handle pressure.
• High level of organizational skills and attention to detail.
• Proficiency in using Microsoft Office Suite and other relevant software.
• Flexibility to adapt to changing priorities and deadlines.
• Strong customer service skills with a customer-centric approach.
• Ability to prioritize tasks based on departmental goals.
• Willingness to take on additional tasks as required.
• Proven ability to meet sales targets.
• Knowledge of sales processes and principles.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .