Robert Half International Customer Service Representative in Pleasant Hill, California
A rapidly growing start up is currently seeking for multiple Customer Service Support Specialists that are BILINGUAL in Spanish! This position will require 2 weeks of training onsite in Pleasant Hill CA, but will then transition to full time remote!
You will be answering phones and dealing with distributors, retailers, but most are independent business owners that are entrepreneurs. You will be taking roughly 40-70 calls a day regarding all kinds of scenarios.
You must be proactive, able to think outside of the box, go above and beyond, and be flexible.
You must have the entrepreneurial mindset
There will be resources given so they want to make sure you utilize them and put your own twist on it.
Quality is more important than quantity.
If you are bilingual in Spanish and have a background in customer service, email your resume to: firstname.lastname@example.org
Strong problem solving and analytical skills
Experience using Microsoft Office
Spanish Language experience required
Solid understanding of Call Center Customer Service
Ability to interact effectively with internal and external partners and clients/customers
Excellent computer skills
Positive attitude and an engaging businesslike approach
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service and office administrative skills
Excellent oral and written communication skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
Download our mobile app to take your job search on the go!
Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $17.00 - $18.00 / Hourly
Location: Pleasant Hill, CA
Date Posted: September 16, 2020
Employment Type: Temporary
Job Reference: 00470-0011558303
Staffing Area: Office u0026 Administrative