Robert Half International 2nd Shift Customer Service Representative in Plymouth, Minnesota

Description

We're Seeking a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Banking industry. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This could be the Plymouth, Minnesota Customer Service Representative position you're looking for, if you're available for a long term temporary-to-fulltime engagement.

Responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls

  • Receive and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

The shifts are:

  • Monday - Friday 1:30 PM - 10:00 PM

  • Saturday 7:00 AM - 6:00 PM

  • Sunday 9:00 AM - 6:00 PM

Part time and full time hours available!

Requirements

  • Experience with Microsoft Office required

  • Strong customer service and office administrative skills

  • Strong problem solving and analytical skills

  • Customer service experience

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong communication and social skills and able to receive criticism well

  • Ability to interact effectively with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Supportive, positive attitude with a professional demeanour applied to all tasks

Please send your resume to [email protected] to be considered for this role!

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $16.00 to $16.00 per hour

Location: Plymouth, MN

Date Posted: December 7, 2018

Employment Type: Temporary

Job Reference: 02340-9501656262

Staffing Area: Office & Administrative