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Robert Half International Customer Care Coordinator in Plymouth, Minnesota

Description

OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Care Coordinator in a growing industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. Apply today!

Your responsibilities in this role:

  • Manage incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send out send written business correspondence

  • Provide exceptional customer service in a timely fashion

Requirements

Qualifications:

  • Basic knowledge in computer software programs and office equipment

  • Excellent customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Comprehensive knowledge of customer service

  • Ability to recognize, evaluate, and resolve problems effectively

  • Positive attitude and an engaging businesslike approach

  • Excellent written, verbal and social communication skills highly desired

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Ability to interact effectively with internal and external partners and clients/customers

To be considered for the role you must have an active profile set up with Robert Half OfficeTeam - please email your resume to madison.hintgen@officeteam.com and we will coordinate a time with you for a registration interview. If you are already active and registered, please call us at (952) 473-0442. Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $15.00 - $20.00 / Hourly

Location: Plymouth, MN

Date Posted: January 4, 2021

Employment Type: Temporary

Job Reference: 02340-9502804753

Staffing Area: Office u0026 Administrative

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