Robert Half Quality Engineer_MN-IT in Plymouth, Minnesota
The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? If that sounds like you, Robert Half has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst position, which is a long-term contract / temporary opportunity, is located in the Abbott Park, Illinois, area.
Fix computer problems, and recommend appropriate action/solutions
Offer computer desktop support in accordance with established policies and procedures
Organize hardware repairs with the appropriate vendors
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Interact regularly and effectively with ticket submitters
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Comprehensive knowledge of navigating basic office equipment and protocols
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.