Robert Half Sr. Customer Service Representative in Plymouth, Minnesota
Are you looking for work in a growing field? This Senior Customer Service Representative position via Robert Half in a dynamic, rapidly-changing, fast pace environment might be the job for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Senior Customer Service Representative we're looking for. Apply for this Senior Customer Service Representative opportunity today!
What you get to do every single day:
Receive and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Process account set-up requests for new customers
Receive and place telephone calls
Inform Manager of important developments, potential problems, and related information necessary for effective management
Give exceptional customer service in a timely fashion
Ensures that all purchasing documents and appropriate correspondence are attached to sales orders
Excellent oral and written communications skills
Excellent customer service and office administrative skills
No stranger to performing extensive research to resolve complex customer inquiries
Enthusiastic attitude and an engaging businesslike approach
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Critical thinking, problem solving, ability to work independently
Proven computer skills
Comprehensive knowledge of call centers
Export customer service experience
Customer service experience required
Strong technical skills including proficiency with MS Office
To be considered for the role you must have an active profile set up with Robert Half Customer Service and Administrative Practice Group - please contact us at (952) 473-0442 and we will coordinate a time with you for a registration interview. If you are already active and registered, please apply and call us to discuss the role further. Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.