Robert Half Collections Specialist in Pompano Beach, Florida
Description Natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration will be preferred for this Collections Specialist position. This Collections Specialist role will be based in the Pompano Beach, Florida region and will be a long-term contract / temporary employment opportunity. An experienced Collections Specialist will be able to nourish their career at a growing company in this position. If you're interested, contact Robert Half today!
Correctly process bankruptcy filings when received
Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
Handle inbound and outbound collections calls and correspondence
Comply with all Federal Fair Credit Reporting Act rules and regulations
Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
Ensure payments are processed
Register all customer payments to the correct reports
Update customer files to ensure data integrity
Direct all billing and reporting activities in accordance to deadlines Requirements - AA or BS/BA in Accounting preferred
Previous experience using accounting software
Excellent verbal, written, and social communication skills
2-3 years of prior high volume collections experience
Ability to analyze and make decisions on customer accounts
Accounts Receivable (AR) experience preferred
Strong familiarity with consumer collections
Well-founded grasp of Microsoft Excel
Command of commercial collections
Cash applications experience highly desired
Proven knowledge of Excel Formulas
General familiarity with customer service
Solid understanding of Cash Collections
Practical knowledge of Inbound Outbound Calls
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.