Job Information
Robert Half Customer Service Representative in Porterville, California
Description
Join Our Team as a Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Financial Services industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / temporary engagement, and can work in Porterville, California, this could be the Customer Service Representative position for you!
How you will make an impact
May support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Manage incoming telephone calls
Field and send out send written business correspondence
Requirements - Customer service and office administrative skills
Strong problem-solving skills
Ability to interact effectively with internal and external partners and clients/customers
Ability to navigate multiple computer systems and applications
Excellent verbal and written communication skills
Command of customer service
Solid understanding of Call Center Customer Service
Resolve Customer Service experience
Foundational knowledge in 10 Key Skills
Microsoft Office experience highly desired
Supportive, positive attitude with a professional demeanour applied to all tasks
2+ years of past relevant experience
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven experience going the extra mile to solve complex customer inquiries via extensive research
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .