Job Information
Robert Half Administrative Assistant in Portland, Oregon
Description
We are seeking an Administrative Assistant to join our team as a PAS Specialist. This position is a hybrid role, with a combination of in-office work in Hillsboro, OR, and remote work. The primary responsibilities include providing exceptional customer service to patients referred for Durable Medical Equipment (DME). The position involves processing new referrals, including data entry, verifying patient eligibility and benefits, obtaining necessary authorizations, and communicating financial obligations with patients. Additionally, the role includes scheduling the delivery and/or fitting of prescribed DME and documenting patient interactions appropriately.
Job Responsibilities:
Referral triage and intake
Obtain insurance benefits eligibility and authorizations when necessary
Communicate financial obligations to patients
Schedule delivery and/or fitting of DME
Receive and respond to phone calls and messages
Obtain additionally required documentation from referring clinics
Work in progress queue for follow-up, clarification, processing new, and repeat orders
Contact patients by phone and letter for additional information or to verify the need for resupply of rental equipment
Requirements
Requirements:
High School Diploma or GED
6 months of work experience in a medical office setting, including patient contact, OR one year of work experience in a high-volume customer service position
Excellent phone skills
Basic computer competency
Friendly, patient-centric attitude
Shift Information:
Day Shift
Part time 3 days, 8-hour shifts
08:00 - 17:00
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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