Robert Half Help Desk Analyst I in PORTLAND, Oregon
We have a great opportunity for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the IT Software field. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. Located in Portland, Oregon, the Help Desk Analyst opportunity is a long-term contract targeting 6 months or more.
What you get to do every day
Identify recurring technical issues and propose solutions to address the root of the problems
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Solve technical help tickets submitted via phone, email, and walk-u
Solid understanding of Microsoft Windows
Apple Macintosh experience preferred
Foundational knowledge in Laptop Images
Experience with IT support ticketing systems
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Strong problem-solving skills
Basic networking concepts
Experience in user administration and bug fixing in a client server environment
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.