Robert Half Referral Coordinator in PORTLAND, Oregon
Robert Half has an excellent opportunity with a local organization in Portland, Oregon. We are seeking several Referral Coordinators to assist the health department of this organization with a year long project. This position will be fully on-site and equipment will be provided.
Process patient referrals and determine the reimbursement source; track those referrals and provide follow-ups or updates to appropriate parties
Complete paperwork and documentation
Act as the liaison between eligibility specialists and patients
Obtain referrals and diagnostic tests to include in patient files
Assist with clerical duties as such filing, faxing, sending and sorting mail, and typing email correspondence as well as other letters
Make confirmation calls to patients prior to their appointments
Update notes for the providers and gather patient demographic information both over the phone and face-to-face
Provide information to patience about eligibility and the services offered
There will be ample training for this role, however, the ideal individual will have excellent customer service skills, will be able to work efficiently in a fast-paced environment, and is eager to grow with a large organization.
Experience with referral coordination highly desired
2+ years of customer service experience
Experience in healthcare a plus but not required
Experience with Epic and Workday desired but not required
Excellent attention to detail and organizational skills
Strong ability to communicate both written and verbally with patients of all backgrounds
Ability to work in a fast-paced and challenging environment with flexibility surrounding changing responsibilities and priorities
Apply online today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.