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Robert Half Consumer Collections Supervisor in Portsmouth, New Hampshire


Robert Half has partnered with our client in their search for a Credit/Collections Manager with Banking Experience.

Job description/Duties:

Under the direction of the SVP/CAO or other designated Senior Manager, manages the bank’s consumer collections process and consumer asset liquidation functions.

• Provides the leadership supervision and training of the Collection department staff.

• Initiates and oversees forbearance, workouts, modifications, foreclosures, repossessions, liquidations, bankruptcies, deficiency actions and legal actions for both portfolio and investor serviced consumer loan accounts.

• Maintains the collection department subsidiary ledger accounts, Loan Charge Offs, Loan Recoveries, OREO properties, Gain/Loss on Sale of OREO.

• Prepares monthly and quarterly reports for Board of Directors.

• Coordinates and ensures proper UCC compliance, debtor documentation.

• Manages all facets of the OREO from auction to sale of the asset.

• Oversees all submission to third party guarantee agencies.

• Develops the proper follow-up collection activity on debtor deficiency balances.

• Develops and recommends policies and procedures in the area of collection department operations.

• Makes recommendations to Supervisor concerning possible methods to improve the department.

• Has overall responsibility for the collection aspects of the Bounce Protection Program.

Reporting Structure: Reports into the Controller


  1. Associates degree or higher

  2. 5+ years experience in accounting preferably in banking or financial services

  3. Strong consumer collection experience

  4. Team player, good communication skills

    Requirements Collections - Consumer, Consumer Banking, Consumer Bankruptcy, Consumer Collections, Banking Credit Analysis, Banking Industry, Banking Operation, Banking Letters of Credit, Banking Law, Banking Regulation

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