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Robert Half Customer Service Representative in Portsmouth, New Hampshire

Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half might be for you. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This long-term contract / temporary to hire Customer Service Representative position in Portsmouth, New Hampshire could be perfect for you! This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

What you get to do every day

  • Manage the fielding and sending of important written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls Requirements - Ability to recognize, evaluate, and resolve problems effectively

  • Proven computer skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Expertise in Direct Phone Calls

  • Deep understanding of Inbound Telephone Calls

  • Proven knowledge of Create Reports

  • Email marketing experience

  • Experience with Complete Documentation

  • Comprehensive knowledge of customer service

  • Strong customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Enthusiastic attitude and an engaging businesslike approach

  • Excellent written, verbal and social communication skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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