Robert Half Collections Specialist in Raleigh, North Carolina
Description Customer Service Representative Opportunities!
Sharpen your skills as a Customer Representative in the growing Financial Services industry through this opportunity at Robert Half. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Raleigh, North Carolina, and is a long-term contract / temporary engagement.
Your responsibilities in this role
Contribute accurate, friendly customer service in a timely fashion
Handle incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence Requirements - Customer service and office administrative skills
Proven computer skills
Strong communication skills and able to receive criticism well
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Resolve Customer Service experience
Proven knowledge of consumer collections
Customer service experience highly desired
Strong familiarity with Superior Customer Service
Solid understanding of Call Center Customer Service
Call Center Customer Service experience preferred
A consistently positive approach to your work that is rooted in a businesslike professionalism
Ability to simplify complex problems and build solutions
Comfort and confidence when interacting with internal and external partners and clients/customers
1+ years of past relevant experience
No stranger to performing extensive research to resolve complex customer inquiries
Experience with Microsoft Office required
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.