Robert Half International Desktop Support Analyst in Raleigh, North Carolina
This role is for someone who excels at explaining intricate technical information to the non-technical user. Are you most productive in an active and positive environment? Are you a driven individual? You might be the Desktop Support Technician Robert Half Technology is looking for if that sounds like you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. Located in the Tarboro, North Carolina, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature.
What you get to do every single day
hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Support records of daily data communication transactions, issues, and remedial actions taken or installation activities
Offer computer desktop support in accordance with established policies and procedures
Communicate regularly and effectively with ticket submitters
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
MS Windows 10 experience preferred
Command of VPNs (virtual private networks)
Adeptness in Microsoft Office 365
Proficiency in Desktop Support
Solid understanding of Active Directory
Microsoft Office 365 experience highly desired
Desktop support or related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.