Job Information
Robert Half Patient Care Coordinator in Raynham, Massachusetts
Description
We are offering a contract employment opportunity for a Patient Care Coordinator in the high tech - pharm/biotech industry, located in Raynham, Massachusetts. This role primarily involves managing patient care coordination, leveraging your administrative skills, and providing excellent customer service in a healthcare setting.
Responsibilities:
• Manage outbound and inbound calls, aiming to schedule and confirm appointments for patients.
• Utilize your administrative skills for scanning, uploading, and shredding paper records.
• Stay updated with the latest technology used in patient care coordination and be open to learning new systems and processes.
• Provide exceptional customer service, resolving conflicts and addressing patient inquiries effectively.
• Multitask efficiently, balancing various responsibilities such as scheduling appointments, updating hearing tests, and maintaining patient records.
• Exhibit strong communication skills, particularly with patients who may be struggling to hear.
• Ensure the schedule is filled efficiently, maximizing patient care and clinic productivity.
• Use your 'Outbound Sales' skills to reach out to potential patients and schedule appointments.
• Perform receptionist duties, managing the front desk, answering calls, and welcoming patients.
• Utilize 'Scheduling Appt - Calendar Management' skills to manage and coordinate patient appointments effectively
Requirements • Demonstrated proficiency in outbound sales
• Experience with receptionist duties, including handling phone calls and visitor inquiries
• Strong administrative skills, with an ability to organize, plan, and prioritize tasks
• Excellent customer service skills, with a focus on delivering high-quality support and assistance to patients
• Proficiency in scheduling appointments and managing calendars
• Knowledge and experience in the Pharm/Biotech industry
• Ability to coordinate patient care, including organizing patient files and liaising with healthcare professionals
• Excellent communication skills, both verbal and written
• Familiarity with healthcare industry regulations and standards
• Proactive problem-solving abilities, able to address issues promptly and efficiently
• Ability to work well in a team and foster a collaborative environment
• Proficient in the use of standard office software, such as Microsoft Office Suite.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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