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Robert Half Help Desk Analyst in Redmond, Washington


Robert Half is searching for a Help Desk Analyst for a hospitality client. This is an onsite position in Redmond, Washington!

You will be responsible for maintaining IT systems, handling ENS call system maintenance, cable/CCTV, telephone, MFP copiers, and AV conference systems. This role offers a contract to hire employment opportunity.


• Provide direct and remote end-user hardware and software support

• Maintain IT systems including ENS call system, cable/CCTV, telephone, MFP copiers, and AV conference systems

• Contribute to the implementation of new systems and devices

• Assist in data collection and documentation processes

• Develop new processes to improve IT support

• Handle issues related to medical hardware devices and networking support

• Provide support for AV systems, record keeping, and inventory control

• Remotely and onsite end-user support

• Utilize Microsoft, Active Directory, Computer Hardware, Deskside Support, Desktop Hardware, Citrix, Remote Support, Desktop Imaging, Citrix Technologies for day-to-day tasks.

Requirements • Applicant must have a minimum of 2 years of experience in a similar role.

• Proficiency in Microsoft applications is mandatory.

• Familiarity with Active Directory is expected.

• The applicant should have a strong understanding of computer hardware.

• Experience in deskside support is required.

• Knowledge of desktop hardware is necessary.

• Familiarity with Citrix and Citrix technologies is a plus.

• Experience in remote support is highly valued.

• The applicant should have hands-on experience with desktop imaging. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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