Job Information
Robert Half Medical Receptionist in Redwood City, California
Description
Robert Half is working with one of our top non-profit clients who has an immediate need for a bilingual Spanish Medical Front Desk. Our client is dedicated to providing quality healthcare services to underserved communities. They believe in the power of compassion and accessibility, and strive to create a welcoming environment for all our patients.
Job Overview:
In this role, you will be the first point of contact for our patients, ensuring a positive and efficient experience. Your bilingual skills will be essential in helping us bridge language gaps and provide outstanding service to our Spanish-speaking community.
Responsibilities:
Accurately handle patient appointments and ensure efficient scheduling processes.
Manage heavy inbound calls providing information and assistance to callers.
Perform data entry tasks to maintain patient and clinic records.
Coordinate and organize files and patient records, ensuring accuracy and confidentiality.
Use Electronic Health Records (EHR) system to record patient information.
Provide receptionist duties which include greeting patients, answering inquiries, and directing patients as needed.
Communicate effectively with non-English speaking patients, utilizing Spanish language skills.
Foster positive working relationships with patients and team members.
Ensure prompt resolution of patient inquiries and concerns.
Adhere to patient confidentiality and data privacy laws.
Requirements
Possess a minimum of 2 years of experience as a Medical Receptionist or similar role within the Healthcare, Hospitals, and Social Assistance industry.
Proficiency in using EHR system is required.
Ability to handle and efficiently respond to inbound calls.
Fluency in Spanish language is preferred.
Demonstrated experience in performing standard receptionist duties.
Capable of managing and scheduling patient appointments.
Excellent organizational skills for managing and organizing files.
Proficient in data entry tasks with a keen attention to detail
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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