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Robert Half International Customer Service Representative in REMOTE, New Jersey

Description Are you looking for work as a Customer Service Representative? This position via OfficeTeam in a dynamic, rapidly-changing call center might be the job for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative opportunity is REMOTE, and is a long-term temporary-to-full-time engagement.

What you get to do every day

  • Manage the fielding and sending of important written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls Requirements - Demonstrated experience performing extensive research to resolve complex customer inquiries

    • Command of data entry

    • Order entry experience

    • Customer service experience

    • Strong proficiency in Excel and other Microsoft Program skills

    • Customer service and office administrative skills

    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

    • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

    • Ability to interact effectively with internal and external partners and clients/customers

    • Ability to effectively interact, verbally and in writing

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

    • Critical thinking, problem solving, ability to work independently

    • success driven attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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