Robert Half International Solutions Consultant in Reno, Nevada
•Partner with Account Directors and Customer Engagement Managers to develop a joint Sales and Marketing success plan for customers. Ensure successful execution of the relationship goals.
•Have a deep understanding of all company Messaging, Content, and Skills work completed or to be executed with the client and how all pieces fit together. Act as the common thread across projects and consultants and relay client-specific knowledge and big picture overview to Delivery Services team members.
•Be an advisor to multiple customer stakeholders, including:
Identify goals and metrics important to Sales Leaders and make recommendations on how to use our solutions to get quick impact as well as lasting value.
Communicate the results of programs on revenue goals and sales KPIs.
Identify the customer’s marketing goals and provide recommendations on how to use messaging and content to reach those goals. Share what other companies are doing to link messaging and content to their global commercial initiatives.
Perform targeted assessment of customer’s current content library through the lens of the Deciding Journey, identify gaps and items to retire, and recommend a bill of materials to fill the gaps.
Align overarching messaging strategy with commercial priorities by defining order, pace, and structure of message development activities for key message and any related solutions.
Track usage of company-created messages and recommend refreshes when appropriate.
oLearning and Development Leaders
Design training implementation plans that impact identified areas of improvement necessary for the customer to reach their commercial goals.
Recommend programs and solutions configurations to enhance learner adoption and behavior change.
Integrate Intellectual Property into customer’s processes, systems, and content for everyday application and usage.
•Be an expert on all Intellectual Property and educate customers about the most relevant advancements for their specific needs. Marshal internal resources when necessary to supplement that expertise.
•Work with account directors to define and scope custom content and training projects, and provide guidance in statement of work development.
•Conduct routine account review and planning meetings (per client’s desired frequency, no less than bi-annually) covering:
oGoals review and progress
oCurrent initiatives, feedback, and adjustments
oPlanning and next steps
•Continuously improve the customer experience by connecting the value and benefit of the products to client needs and objectives.
•Constantly assess “health checks” for your customers to maintain momentum and drive retention.
•Work with the Customer Engagement Manager to develop and maintain an internal and external communication plan to keep stakeholders informed of the results the customer has achieved by working with the company.
•5+ years in senior, B2B multichannel marketing role with preference given to candidates who have been principal operators of a marketing consulting firm
•Experience working with Senior Sales and Marketing leaders to reach sales leads and revenue goals
•Bachelor’s degree in Marketing, Business, Communications, or similar
B2B Marketing, Content Strategy, Solution Offerings, Sales Pipeline, Sales Strategy, Core Messaging, Client Relations, Consulting Services, Consulting Firm
The Creative Group (TCG), a Robert Half company, matches creative, digital, and marketing professionals with remote or on-site jobs on a freelance, project or direct-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.5565. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $100,000.00 - $115,000.00 / Yearly
Location: Reno, NV
Date Posted: February 4, 2021
Employment Type: Full-time
Job Reference: 02100-0011649390
Staffing Area: Creative u0026 Marketing