Robert Half Desktop Support Analyst in Reston, Virginia
Description Explaining intricate technical information to the non-technical user is an essential skill for this position. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If that sounds like you, Robert Half has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. Located in the Reston, Virginia, area, this Desktop Support Analyst role is short-term contract / temporary in nature.
Provide computer desktop support in accordance with established policies and procedures
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Be in contact regularly and effectively with ticket submitters
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Strong familiarity with cabling
Audio Visual experience preferred
Audio Equipment experience highly desired
Audio System experience
Audio Video experience desired
Desktop support or related experience Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.