Robert Half Corporation Jobs

Job Information

Robert Half Help Desk Analyst I in Richardson, Texas

Description

POSITION: HELP DESK ANALYST

LOCATION: DALLAS AREA

DURATION: 6 MONTH CONTRACT TO FULL-TIME

RATE: $22/HR

Help Desk Analysts who love to work in an innovative and fast-paced work environment at a company in the Real Estate & Property industry will be interested in Robert Half's new job opening. We're looking for a creative with a talent for solving both routine and unique problems. You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Richardson, Texas area and is a long-term contract / temporary to hire opportunity.

Responsibilities

  • Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

    Requirements - Familiarity with basic networking concepts

  • IT support ticketing system experience desired

  • Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

  • Experience in user administration and bug fixing in a client server environment

  • Ability to simplify complex problems and build solutions

  • Solid understanding of Microsoft Windows

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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