Robert Half International Help Desk Analyst I in Richardson, Texas
Contact Robert Half Technology if you want to become a Help Desk Analyst in an innovative and fast-paced work environment. This is a great job for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is located in the Richardson, Texas area and is a long-term temporary opportunity.
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Prior experience with IT support ticketing systems
Excellent problem-solving skills
1+ years of prior experience
Working knowledge of user administration and bug fixing in a client server environment
Microsoft Office 365 experience required
Strong familiarity with Deskside Support
Desktop Support experience
Comprehension of basic networking concepts
THIS IS A PART TIME POSITION
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $17.10 - $19.80 / Hourly
Location: Richardson, TX
Date Posted: February 18, 2021
Employment Type: Temporary
Job Reference: 04010-0011697012
Staffing Area: Technology u0026 IT