Job Information
Robert Half Medical Assistant in Richmond, California
Description
We are offering a long-term contract employment opportunity for a Medical Assistant at our healthcare facility located in Richmond, California. The role primarily entails providing clinical support to both patients and physicians, handling a variety of front office and back office tasks, and ensuring smooth workflows within the department. This role is critical in delivering advanced maternal and pediatric care.
Responsibilities:
• Manage rooming and patient flow, including pre-visit preparation, assisting with the patient visit, and post-visit duties
• Assist the Clinician with EHR In-Basket management for prescription refills results, authorizations/referrals, and non-clinical secure e-messages
• Prepare patients for appropriate exams/procedures by reviewing EHR for health maintenance, disease management, overdue, or due-soon services
• Assist in patient education by providing informational pamphlets, after care instructions, and/or after visit summary as instructed by the Clinician
• Inform provider of schedule changes that impact patient flow and notify patients of any delays, offering them the option of rescheduling
• Ensure that exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients
• Assist in resolving issues and improving quality of care, ensuring necessary authorizations are obtained prior to patient visits
• Manage the registration, scheduling, billing/claims inequities, and general questions from patients and physicians
• Receive and record lab/radiological test results via telephone or computer, ensuring that those results and related reports are with the patient’s medical record at the time of the visit
• Relays Clinician instructions/orders to pharmacy (refills only without changes), patients, and other entities via computer, phone, fax, or email.
If you are interested in this role, please call us ASAP at (510)470-7450
Requirements • Must have a minimum of 2 years of experience as a Medical Assistant in a healthcare setting.
• Proficient in using CRM and EHR SYSTEM for patient management and record keeping.
• Experience with McKesson software is highly desirable.
• Proficient in Microsoft Excel and other Microsoft Office Suites for data management and reporting.
• Must be able to perform Benefit Functions such as managing patient benefits and insurance.
• Knowledge of Billing Functions including generating invoices and tracking payments.
• Experience in managing Cash Activity such as handling cash payments, maintaining cash registers, and carrying out financial transactions.
• Must be able to handle Claim Administration tasks such as processing insurance claims and liaising with insurance companies.
• Should have skills in Complaint Handling, resolving patient issues, and maintaining high standards of patient care.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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