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Robert Half Administrative Assistant in Richmond, Virginia

Description We are offering a long term contract employment opportunity for an Administrative Assistant within the local government sector, located in Richmond, Virginia. As an Administrative Assistant, your primary role will be to provide administrative support, manage documents, and handle client scheduling. You will also be responsible for maintaining confidentiality while dealing with diverse clientele and handling customer service related inquiries.

Responsibilities:

• Efficiently process and handle document scanning and uploading.

• Answer inbound calls and address customer inquiries.

• Manage scheduling and calendar for EBT client appointments.

• Assist with Snap Benefits administration.

• Manage and review documents ensuring accuracy and confidentiality.

• Utilize Microsoft Excel, Word, and Outlook for administrative tasks.

• Handle case management duties as required.

• Deliver high-quality customer service while dealing with diverse clientele. Requirements • Proficient in Customer Service, capable of providing effective and detail-oriented support to the public

• Experienced in Case Management, able to handle and process cases efficiently and accurately

• Skilled in Document Control, ensuring all documents are properly stored, updated, and easily retrievable

• Capable of Scheduling Appointments and Calendar Management, ensuring all appointments are scheduled and rescheduled as necessary

• Familiarity with Telephone Answering Systems, capable of handling multiple lines and routing calls as necessary

• Proficient in Document Management, ensuring all documents are properly filed and accessible

• Ability to review documents thoroughly and accurately, spotting any errors or inconsistencies

• Experience with Document Scanning, ensuring all physical documents are accurately digitized and stored

• Comfortable with Answering Inbound Calls, providing information, and directing calls as needed. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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