Robert Half Corporation Jobs

Description We are offering a short term contract employment opportunity in the local government sector, specifically in the city of Richmond, Virginia. The role is centered around administrative duties and customer service, demanding a high level of organization and attention to detail. The position is pivotal in maintaining smooth office operations and providing comprehensive support to our team.

Responsibilities:

• Manage inbound calls, promptly addressing inquiries and ensuring effective communication with stakeholders.

• Deliver high-quality customer service, resolving issues efficiently and fostering a positive relationship with the public.

• Conduct data entry tasks with accuracy, updating and maintaining relevant databases and systems.

• Handle email correspondence, responding in a timely and detail oriented manner to internal and external communications.

• Oversee scheduling of appointments, coordinating calendars and facilitating meetings or events as necessary.

• Utilize Microsoft Office Suite (including Excel, Outlook, PowerPoint, and Word) to create documents, manage data, and conduct presentations.

• Balance both inbound and outbound calls, ensuring effective communication channels.

• Maintain a high level of confidentiality and professionalism at all times. Requirements • Must have experience in answering inbound calls and handling both inbound and outbound calls effectively

• Proven customer service skills, with the ability to handle customer queries and complaints professionally

• Ability to enter and manage data accurately, demonstrating data entry skills

• Proficient in email correspondence, with the ability to draft and respond to emails professionally

• Should be proficient in Microsoft Office Suite, including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word

• Must have the ability to schedule appointments, manage calendars, and coordinate meetings

• Previous experience in a local government setting is beneficial

• Experience in administrative roles, particularly as an administrative assistant, is preferred

• Must be able to multitask, prioritize, and manage time efficiently

• Strong verbal and written communication skills

• Attention to detail and problem-solving skills

• High school diploma or equivalent; college degree preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .