Robert Half International Bilingual Customer Service Representative in Richmond, Virginia
Bilingual Customer Service Representative Openings!
OfficeTeam has an excellent career opportunity for an articulate, bilingual Customer Service Representative at one of the fastest growing organizations in the Richmond area! Are you fluent in English and Spanish? Do you love building solid customer relationships? Then this temporary to full-time position may be for you. This position is based in a dynamic and fast-paced call center.
How you will make an impact
Receiving and placing a high volume of inbound and outbound calls
Provides accurate, friendly customer service in a timely fashion
Performs functions including data entry, document control and account registration
Achieves sales and referral goals by actively cross-selling and referring customers to proper staff for additional products, services and sales campaigns
Adheres to company security policies and maintains confidentiality of company records and client information
What we're looking for
Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
Excellent verbal, written, and social communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Must be fluent in both English and Spanish
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! 804-762-4900!
OfficeTeam is the world's leader in detail oriented staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our detail oriented staffing managers connect with thousands of hiring managers in North America every week to find you office support job opportunities. We evaluate all of our office temps' skills and match them with the needs of top employers in their area.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $17.00 - $22.00 / Hourly
Location: Richmond, VA
Date Posted: February 16, 2021
Employment Type: Temporary
Job Reference: 04310-9502855977
Staffing Area: Office u0026 Administrative