Robert Half International Customer Service Representative in Richmond, Virginia
Opportunities for a Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Insurance industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is short-term temporary-to-full-time, and located in Richmond, Virginia.
Your responsibilities in this role
You will likely support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Field and send out send written business correspondence
Manage incoming telephone calls
No stranger to performing extensive research to resolve complex customer inquiries
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proficiency with Microsoft office applications
Excellent problem-solving skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Solid understanding of Microsoft Excel
Call Center Customer Service experience
Answering Multi-Line Phone System experience
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
achievement oriented, positive attitude and an approach to work rooted in professionalism
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent communication skills (written and verbal)
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $14.25 - $16.50 / Hourly
Location: Richmond, VA
Date Posted: February 22, 2021
Employment Type: Temp to Hire
Job Reference: 04320-0011713331
Staffing Area: Office u0026 Administrative