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Robert Half Program Manager in Richmond, Virginia

Description

Program Manager Washington, D.C. area

$90k, plus benefits, hybrid schedule

My client is a healthcare management company based in the Washington, D.C. area with a need for a Program Manager. The healthcare organization has been growing rapidly and this Program Manager role will supervise a small team overseeing call center support. The Program Manager will be enforcing company policy, training and developing staff, and performance management of the team. Candidates with healthcare insurance experience are highly encouraged to apply. The Program manager will be responsible for the following duties:

  • Manager day-to-day operations of a staff of 8-10 members

  • Manage compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules

  • Manage daily intake and referral processes, local payroll processes, and collections processes to ensure positive business growth and development

  • Manage staff training and provide organizational leadership

  • Promote cohesiveness in the office environment

  • Collaborate with stakeholders regarding the delivery of services

  • Manage program customer service report

All interested candidates in the Program Manager role and other new permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn.

Requirements

Requirements:

· 3 + years of people management experience

· BS/BA preferred

· Experience in training and developing teams

· Healthcare insurance industry experience preferred

· Ability to commute to Northern VA

· Excellent customer service skills

All interested candidates in the Program Manager role and other new permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn.

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