Robert Half International Account Manager-(Import/Wholesale) in Ridgewood, New Jersey
If you're looking for work as a Account Manager, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, and are articulate and highly-skilled, this Account Manager position might be for you. If you're looking for work in Ridgewood, New Jersey and can work a permanent position, this could be the Account Management opportunity for you!
How you will make an impact
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
-Coordinate with Sales on all incoming products
-Work with logistics and operations to ensure documentation.
Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism
Strong problem-solving skills
Customer service and office administrative skills
Strong communication and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proficiency with Microsoft office applications
Comprehensive knowledge of Microsoft Excel
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proficient with computers and technology platforms
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.