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Robert Half International Help Desk Analyst I in Ridgewood, New Jersey


Robert Half Technology is actively looking for a Help Desk Analyst. APPLY TODAY! As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Ridgewood, New Jersey, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

What you get to do every single day

Diagnose recurring technical issues and implement solutions to address the root of the problems

Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

Independently investigate and implement solutions to technical issues

Provide service on technical help tickets submitted via phone, email, and walk-ups


Prior experience with IT support ticketing systems

Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Familiarity with basic networking concepts

Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

Deep understanding of Windows Desktop

MDM Technologies experience required

Solid understanding of Basic Troubleshooting

Demonstrated knowledge of user administration and bug fixing in a client server environment

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $15.84 - $18.34 / Hourly

Location: Ridgewood, NJ

Date Posted: September 22, 2020

Employment Type: Temp to Hire

Job Reference: 02710-0011275041

Staffing Area: Technology u0026 IT