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Robert Half Business Analyst in RIVERWOODS, Illinois


Business Analysts! Apply today for this excellent Business Analyst opportunity through Robert Half. This role is with a company in the Financial Services field. The Business Analyst job is 100% REMOTE and will last 1 year. Submit an application now and learn more about this role!


  • Assist in the documentation of each customer restitution project (including: the issue description, root cause analysis, corrective actions, lookback period determination, requirements for identifying adversely impacted customers, customer restitution methodology, customer restitution types and amounts, consumer reporting and other non-financial impacts, internal quality assurance/control or validation testing completed, internal and external communication strategies, tax impacts, etc.).

  • Facilitate internal meetings with key stakeholders.

  • Provide credible challenge and advisory support to the student loans project teams on issue remediation and customer restitution.

  • Update project management system on key milestones weekly, as well as updating weekly status reports on issues.

  • Assist the student loans group with escalation management. For instance, when a service level objective for a key milestone may be delayed, preparing an escalation to leadership.


  • Strong critical thinking skills, with proven ability to think creatively about how to diagnose and solve process problems

  • Project management skills, with proven ability to manage multiple projects simultaneously

  • Effective communication skills, particularly the ability to clearly explain complex situations

  • Bachelor’s degree (or comparable work experience); Degree in business (finance, accounting, management information systems, operations research) or engineering preferred

  • Minimum of 3 years of relevant work experience; 5 years of experience preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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