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Robert Half International Customer Service Representative in Roanoke, Virginia

Description

Customer Service Representative Openings!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary-to-full-time Customer Service Representative position in Roanoke, Virginia could be perfect for you!

Key responsibilities

  • Manage and place incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

Requirements

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Positive attitude and an engaging businesslike approach

  • Strong problem solving and analytical skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong customer service and office administrative skills

  • Customer service experience desired

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Proficient with computers and technology platforms

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Microsoft Office experience preferred

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $14.25 - $16.50 / Hourly

Location: Roanoke, VA

Date Posted: October 15, 2020

Employment Type: Temp to Hire

Job Reference: 03210-0011591316

Staffing Area: Office u0026 Administrative

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