Robert Half International Client Support Specialist in Rochester, Michigan
OfficeTeam is currently looking to fill a Client Support Specialist role for a local client! As a Client Support Specialist, you will join a service and sales focused team in pleasant environment, focused on listening to, caring for and connecting with customers. In the Client Support Specialist role, you will answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions and additional products.
For immediate consideration for this position, Please contact us at 248-205-5581 and ask for a staffing manager.
As a Client Support Specialist you will:
Assess customers' needs, actively listen, troubleshoot issues, and provide friendly customer service in every interaction
Effectively manage large amounts of incoming calls and emails
Utilize a variety of software to research issues and provide recommendations. Provide accurate, valid and complete information by using the right tools and methodologies
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Strong interpersonal skills.
Strong organizational ability.
Handle multiple tasks, meet deadlines, and manage high-paced/complicated moving situations with the utmost care.
Position requires computer entry (Microsoft Office and proprietary software) with accuracy and attention to detail. Experience using Microsoft Word & Excel a must.
We encourage individuals with prior experience in customer service to apply for this role.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $14.00 - $16.00 / Hourly
Location: Rochester, MI
Date Posted: November 19, 2020
Employment Type: Temporary
Job Reference: 02250-9502766242
Staffing Area: Office u0026 Administrative