Robert Half International Customer Service Representative in Rochester, New York
Available Positions for Customer Service Representatives!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Energy/Natural Resources industry? Then you may be the candidate who OfficeTeam is looking for. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Tonawanda, New York.
Retrieve and oversee the sending of written business communications
Give exceptional customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Receive and place telephone calls
Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Positive attitude and an engaging businesslike approach
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Solid understanding of HVAC
Proficiency with Microsoft office applications
Strong customer service and office administrative skills
Strong computer skills including customer database systems
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent problem-solving skills
Excellent communication and organizational skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.