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Robert Half Medical Receptionist in Rochester, New York

Description Apply today for this Medical Receptionist role in the Rochester, New York area. A company in the Healthcare, Hospitals, Social Assistance field is offering a short-term contract / temporary to hire employment opportunity. You will be the director of first impressions by providing customer service over the phone and in-person over the course of this Medical Receptionist role. You'll be right for this Medical Receptionist position if you are a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. Act now and submit an application today!

Your responsibilities

  • Sustaining efficiency in the management of patient medical records

  • Greeting patients and visitors, in person or on the telephone; answering or referring inquiries

  • Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures

  • Highly-responsive to telephone calls in a detail-oriented and effective manner within minimum rings

  • Helping patients with paperwork

  • Acting as a liaison with patients and providers in a compassionate and kind manner

  • Responsible for insurance verifications with health insurance organizations

  • Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage

  • Managing various files and providing general office duties, e.g. data entry, scanning, faxing, etc. Requirements - 1 or more years of experience handling multi-line phone systems

  • 1+ year of experience as a Medical Receptionist

  • Ability to multitask and communicate effectively with individuals of all backgrounds

  • High School Diploma required, A.S. Degree in healthcare/related field preferred

  • Experience with multi-line phone systems preferred

    • For this position you will need experience with insurance billing and an electronic medical record system, as well as social media platforms
  • Knowledgeable of medical terminology and insurance products and plans

  • Electronic medical records experience required

  • Basic Medical Terminology experience desired

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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