Robert Half International Desktop Support Analyst in Rock Hill, South Carolina
Description We're looking for candidates who excel at explaining intricate technical information to the non-technical user. A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term temporary opportunity, is located in the Rock Hill, South Carolina, area.
How you will make an impact
Administer computer desktop support in accordance with established policies and procedures
Communicate regularly and effectively with ticket submitters
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Arrange hardware repairs with the appropriate vendors Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Comprehensive knowledge of Active Directory
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.