Robert Half International Help Desk Analyst I in ROMEOVILLE, Illinois
You'll love this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. This Help Desk Analyst role is based in the Romeoville, Illinois area and is a long-term temporary opportunity.
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Spot recurring technical issues and deploy solutions to address the root of the problems
Ability to simplify complex problems and build solutions
Solid understanding of Microsoft Windows
Expertise in MS Windows 10
Understanding of basic networking concepts
Good understanding of IT support ticketing systems
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
User administration and bug fixing in a client-server environment
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: ROMEOVILLE, IL
Date Posted: November 19, 2020
Employment Type: Temporary
Job Reference: 01340-0011625570
Staffing Area: Technology u0026 IT