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Robert Half International Customer Service Representative in Ruther Glen, Virginia

Description

We're Seeking a Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Financial Services industry through this opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary Customer Service Representative position could be for you, if you're available to work in Ruther Glen, Virginia.

Key responsibilities

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Field and send out send written business correspondence

  • Give exceptional customer service in a timely fashion

Requirements

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Customer service and office administrative skills

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Deep understanding of compliance

  • Solid understanding of customer service

  • Knowledge of quality assurance

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Excellent written, verbal and social communication skills highly desired

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Basic knowledge in computer software programs and office equipment

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $15.20 - $17.60 / Hourly

Location: Ruther Glen, VA

Date Posted: January 12, 2021

Employment Type: Temporary

Job Reference: 04310-0011667609

Staffing Area: Office u0026 Administrative

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