Job Information
Robert Half International Customer Service Representative in Ruther Glen, Virginia
Description
We're Seeking a Customer Service Representative!
Sharpen your skills as a Customer Representative in the growing Financial Services industry through this opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary Customer Service Representative position could be for you, if you're available to work in Ruther Glen, Virginia.
Key responsibilities
Be a part of business development by by actively cross-selling and referring customers
Manage incoming telephone calls
Field and send out send written business correspondence
Give exceptional customer service in a timely fashion
Requirements
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service and office administrative skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Deep understanding of compliance
Solid understanding of customer service
Knowledge of quality assurance
Strong proficiency in Excel and other Microsoft Program skills required
Comfort and confidence when interacting with internal and external partners and clients/customers
Excellent written, verbal and social communication skills highly desired
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Supportive, positive attitude with a professional demeanour applied to all tasks
Basic knowledge in computer software programs and office equipment
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $15.20 - $17.60 / Hourly
Location: Ruther Glen, VA
Date Posted: January 12, 2021
Employment Type: Temporary
Job Reference: 04310-0011667609
Staffing Area: Office u0026 Administrative